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Compliance Center
DokanApni Compliance Center
DokanApni is committed to maintaining a secure, transparent, and compliant marketplace environment for buyers and sellers across Pakistan.
Our Marketplace Policies
Our marketplace policies and operational guidelines are designed to protect customers, guide vendors, and support safe marketplace operations.
Terms & Conditions
General marketplace rules, user responsibilities, and platform conditions.
Privacy Policy
How DokanApni collects, protects, and manages user information.
Refund & Returns Policy
Guidelines for product returns, refunds, and customer dispute handling.
Safety Policy
Marketplace safety standards for buyers, sellers, and platform users.
Prohibited Products Policy
Items and services that are not allowed on DokanApni marketplace.
DokanApni Promise
Buyer protection, marketplace trust, and customer confidence commitment.
Vendor Agreement
Seller obligations, compliance rules, and marketplace participation terms.
Vendor Verification Policy
Seller profile review, verification, product moderation, and fraud prevention.
Shipping Policy
Delivery timelines, courier handling, seller dispatch, and shipping responsibilities.
Download Vendor Agreement PDF
Official downloadable vendor agreement document for compliance review.
