Vendor Verification Policy

Vendor Verification Policy

To maintain marketplace safety, customer trust, and compliance standards, DokanApni follows structured seller verification and marketplace monitoring procedures.

🪪 Verification Measures

DokanApni may require:

  • CNIC verification
  • Mobile number verification
  • Email verification
  • Bank/payment verification
  • Business information verification
  • Manual seller profile review
  • Product moderation and approval

🛡 Fraud Prevention

DokanApni monitors marketplace activity to:

  • Prevent fraud
  • Detect suspicious activity
  • Protect buyers
  • Maintain platform integrity
  • Prevent policy violations

Accounts suspected of fraudulent activity may be restricted, suspended, or permanently removed from the platform.

📦 Product Approval

Products submitted by vendors may undergo manual review before becoming publicly visible on the marketplace.

Approval checks may include:

  • Product image quality
  • Product description accuracy
  • Compliance verification
  • Safety review
  • Prohibited item checks

👁 Marketplace Monitoring

DokanApni reserves the right to:

  • Review vendor activity
  • Request supporting documentation
  • Investigate complaints
  • Suspend suspicious accounts
  • Remove unsafe listings

🤝 Customer Protection

DokanApni is committed to maintaining a secure, transparent, and trustworthy shopping environment for buyers and sellers across Pakistan.

⚖ Compliance Standards

Vendors are expected to comply with marketplace policies, applicable laws, product safety standards, and operational guidelines to continue selling on the platform.